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Pest Control Services

 
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£
 

Terms and conditions

Rats

Treatment is for domestic properties including immediate gardens or grounds for up to three visits.If after these three visits the infestation remains, a further booking will need to be made to the Council and the fee paid.

The service does not guarantee to permanently eradicate the infestation.

You undertake to observe the reasonable advice of the pest control operative to permit effective treatment of the pest.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Mice

Treatment is for domestic properties including immediate gardens or grounds for up to three visits.If after these three visits the infestation remains, a further booking will need to be made to the Council and the fee paid.

The service does not guarantee to permanently eradicate the infestation.

You undertake to observe the reasonable advice of the pest control operative to permit effective treatment of the pest.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Squirrels

Treatment is for domestic properties including immediate gardens or grounds for up to three visits (two visits if traps used).If after these visits the infestation remains, a further booking will need to be made to the Council and the fee paid.

The service does not guarantee to permanently eradicate the infestation.

You undertake to observe the reasonable advice of the pest control operative to permit effective treatment of the pest.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Wasps

The Council will not treat bees.  If wasps are reported which are found to be bees, the technician will decline to treat and the Council will not issue a refund.

Treatment is for one visit to domestic properties including immediate gardens or grounds.

Treatment will not typically involve the actual removal of the nest.

If after 48 hours live wasps are still present we will return to offer further treatment at no cost to you.In this event you should telephone 01474 358855 to request a revisit.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Fleas

Treatment is for the interior of domestic properties with two separate visits.

Please allow two weeks from the final visit for the treatment to become effective.If the problem persists after this time please telephone 01474 358855.

The service does not guarantee to permanently eradicate the infestation.

You undertake to observe the reasonable advice of the pest control operative to permit effective treatment of the pest.In particular you agree to cover and seal up any fish tanks, strip all beds blankets and duvets, remove all clothing and soft items from cupboards and wardrobes and placed in plastic bags. These articles must then be laundered at over 60 degrees prior to re-use.
All furniture such as wardrobes and cupboards must be emptied and moved back from the wall to enable spraying, all drawers or doors must be unlocked and open. All floors and areas to be treated must be clear of any items with carpets vacuumed , including behind furniture that has been moved ready for treatment. Ensure any domestic pets have been examined and if necessary treated for fleas.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Please read the full terms and conditions for preparing your home for Flea treatment attached.

Terms and Conditions

Cockroaches

Treatment is for up to two visits to the interior of domestic properties.

All areas to be treated to be cleaned and any debris or loose items removed to give clear access to all floors and surfaces in the property.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Bedbugs

Treatment is for up to two visits to the interior of domestic properties.

All areas to be treated to be cleaned and any debris or loose items removed to give clear access to all floors and surfaces in the property.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Please read the full terms and conditions for preparing your home for Bedbug treatment attached.

Terms and Conditions

Textile Pests

Treatment is for up to two visits to the interior of domestic properties.

All areas to be treated to be cleaned and any debris or loose items removed to give clear access to all floors and surfaces in the property.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

Terms and Conditions

Stored Product Insect Pests

Treatment is for one visit to the affected parts of the interior of domestic properties.

All areas to be treated to be cleaned and any debris or loose items removed to give clear access to all floors and surfaces in the property.

Cancellations are not possible, however, you can rearrange your visit by telephoning 01474 358855 not less than 24 hours prior to your scheduled appointment.

The personal information provided will be passed to our third party contractor, Monitor Pest Control for the purposes of providing pest control treatment services only. Payment card details are not provided to the contractor.

Treatment will only take place if you or a designated adult representative is available on site. In the event that the contractor arrives for treatment and no-one is present, treatment will not take place and the charge for the treatment will still apply. A new booking will be required and will require further payment in full.

The Pest Control Operative has full discretion on amount, type, location and nature of any poison baits or traps.

 

Your Details

Please complete your contact details in case we need further information to follow up this report.
 
 
 
 
 
 

Please enter a valid email address, e.g. contactus@epsom-ewell.gov.uk

 
 
 
 

Data Protection

Any information you provide will be used by us for the purpose of dealing with this report and will not be disclosed to the public. This information may be provided to organisation working on our behalf to rectify the problem.
 

Declaration

I confirm that to the best of my knowledge and belief the information I have given is true.
 
I have read, understood and will comply with the above terms and conditions. *
I have read, understood and will comply with the above terms and conditions.
In order to process your form, you will need to agree to the Terms and Conditions.

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